If you click hard enough on your mouse can you change the world? And if that doesn’t work, if you click even harder next time, will change come?Read More »
I am trying to get to the bottom of whether historic meter readings are passed onto the new energy supplier when switching. The short answer is ‘no’. Here in my video, I discuss the issues concerning E.ON with two of my previous energy suppliers.
Ed Vaizey, MP
House of Commons
Thursday, 23 November 2017
Dear Mr Vaizey,
1. Alas, I have to write to you again and I hope I am not keeping Alex too busy!
2. My Gas and Electricity Company (E.ON) have just hiked my direct debit payments by 400%. Their winter estimate is without justification (please see attached letter). E.ON were not willing to negotiate the amount of the direct debit hike and they were not able/willing to accept my meter readings for 2017, 2016 and 2015. I do suspect wrong doing with this.Read More »
[I have made a short video which sets the scene on this issue – please click here]
1. I received a letter from E.ON dated 15 November 2017 regarding increasing my fixed monthly direct debit from £32 to £138. This is an increase of over 400% and is without justification.
2. I spoke to two of your colleagues on Monday 20 November 2012. During the first call I made to E.ON (around midday), I spoke to Louise, but ironically there was a power cut and I could not complete the call.
3. The second call to E.ON was made in the early afternoon and I spoke to Tihomir. I was kept on the phone for 1 hour and 26 minutes. I did ask Tihomir whether E.ON could call me back, but Tihomir said it was E.ON’s policy not to call customers back.Read More »
[The earlier post on this issue can be found here]
Not sure what genre this falls into? Maybe tragic-comedy.
Yesterday I received a revised direct debit letter from my electricity and gas company, who are called ‘E.ON’. They increased my monthly payments by just over 400% from £32 per month to £138 per month. My current direct debit is actually covering my current usage of electricity and gas quite nicely; the last quarter I used about £90 of gas and electricity (3x £32 direct debits payments =£96).
Britain is often referred to as ‘Treasure Island’ because companies can come over here and nicely screw its inhabitants out of their treasure. E.ON is a German company. I can ill afford paying £138 per month. My phone call to E.ON yesterday resulted in me hanging on the phone for 1 hour and a half. The only remedy the man at the end of the phone could offer was for me to raise a complaint, which I duly did.
I did explain to E.ON that my usage throughout the year is fairly consistent because I have a wood burning Rayburn. A Rayburn is a range-stove with an oven and it heats our small house a treat. Please see the respective graphs of gas (left picture) and electricity (right picture). Please notice our gas and electricity usage does not increase in winter.
I am however suspicious that wrong-doing might be occurring here. Over-charging could be a nice way of getting a free line of credit from its customers. Customers’ money could then be lent out to the money markets in the City of London and thus making some interest on it.
The Government has encouraged its citizens to switch energy providers. I switch each year. I can’t understand why the energy companies can’t transfer over historic meter readings with the customer. This way projected meter readings could be more accurate. But this should not stop customers giving historic meter readings to their current energy supplier that they have recorded themselves.
However, I shall furnish E.ON with historic meter readings to prove my case and if they don’t back down I we will seek to press charges for Fraud by Abuse of Position (section 4 and Section5 of the Fraud Act 2006) either with the Thames Valley Police or Oxfordshire Trading Standards. I have no other option.
This weekend has reaffirmed profiles I have created about certain types of people. Today in my people profiling study, I turn my attention to the self-righteous and more specifically, self-righteous beeks (beekeepers).
There are people who have unfulfilled ‘needs’ and these unmet ‘needs’ manifest in self-righteous attacks. My theory is that the self-righteousness attack is a way to dominate another, and by doing so (usually in front of others) they project their (lack of) status. I also theorise that the brain gives the body a dopamine hit in return for successfully undertaking a self-righteousness attack.Read More »